Support
How can we help?
Real people, based in Delta State, ready to sort out any issue with your order.
Orders & delivery
Track an order, change your address, or report a missing item.
Payments & wallet
Top-ups, refunds, withdrawals and payment failures.
Vendors & riders
Applications, approvals, payouts and account settings.
Talk to us
- Live chat — tap the chat bubble in the bottom corner of any page. Typical reply in minutes, 8am–10pm daily.
- Email hello@shopdemu.com — we reply within one business day.